Mehar Cash is the free virtual money that you earn when you shop or refer friends and family to Mehar. Mehar Cash can be applied as discounts to your shopping cart.

You can use Mehar Cash to pay for 10% of the total amount of your order. Simply select the Mehar Wallet as payment during your checkout.

No, Mehar Cash can only be used on www.mehar.com.

Once your payment is authorized and your order is placed, you will receive a confirmation email from Mehar. You would be provided with the Order Number, details of the order and the amount you have paid.

You will also receive a confirmation call from the Customer Support Team. One you confirm the details, the order will be processed for dispatch.

Once your order has been dispatched, you will receive an email with the tracking details as well as the name of the courier company that is processing your order.

In case, you have not received the product within 5 working days after receiving the tracking details from us, please do get in touch with us on 080-69544000 or email us at: shop@mehar.com.

Once your order is placed, our Customer Support Team calls you to confirm the delivery address details. You can inform about the change in delivery address and mobile number to the Customer Support Team.

Please note that the address can be changed only if the order is placed within India. For an International order, the delivery address cannot be changed to an Indian address.

If you are missing an item from your order, this is probably due to the fact that your order is being dispatched in separate parcels. Please note that for COD orders, we don’t dispatch more than three items. For prepaid orders, we dispatch all items in one parcel.

For any assistance related to your order, please write to us at shop@mehar.com or call us on 080-69544000. Our customer support team will be happy to help you. Our working hours are from 8am to 8pm (Monday - Sunday).

Our shipments go through intensive quality check processes before they leave our factory. However, there is a slight possibility that an item could get damaged during shipment.

For any assistance related to your order, please write to us at shop@mehar.com or call us on 080-69544000. Our customer support team will be happy to help you. Our working hours are from 8am to 8pm (Monday - Sunday).

Please note that for any discrepancy with respect to delivery, we will not be able to entertain any case reported post 48 hours of the delivery.

Our shipments go through intensive quality check processes before they leave our factory. However, there is a slight possibility that an item could get damaged during shipment.

We take utmost care while shipping our orders. Unfortunately, if you receive a different product, kindly raise an exchange/return request within 7 days of receiving the shipment. You can either call us on our Support Number: 080-69544000 or email us at shop@mehar.com along with your Order ID

For any assistance related to your order, please write to us at shop@mehar.com or call us on 080-69544000. Our customer support team will be happy to help you. Our working hours are from 8am to 8pm (Monday - Sunday).

You can cancel your order before the product has been shipped in 2 easy steps:

1. Log into your account.
2. Go to My orders > Order Details > Click on the cancel button.

Besides, you can also write to us at shop@mehar.com or call us on 080-69544000 in order to cancel an order.

The order cannot be canceled once the order is dispatched from the warehouse.

Yes, you can cancel your order before the product has been shipped. Please note that order cannot be canceled, once the dispatch has been initiated.

Your order can be canceled from Mehar’s side in three cases:

1. If the address to which the product is to be delivered, is not serviceable.
2. If the order you have placed gets out of stock suddenly due to high demand.
3. We follow a process for order confirmation on both whatsapp and call. If you haven’t confirmed the order and complete address, then also, it can be canceled from our side.

In such scenarios, we try to notify you regarding the cancellation either on whatsapp or on call.

Currently this feature is not available. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders.However, if for some reason you are not satisfied with the product you can initiate an exchange or return request within 7 days of receiving the order.

Sometimes due to network issues you may not get an OTP and thus may face trouble logging in. So kindly try it again in some good network area. If the problem still persists then contact our customer care at 080-69544000.

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Yes, it is necessary to login to place an order and you can do it just 3 simple steps:

• Click at the login button placed at the top right corner.
• Enter your mobile number and an OTP will come on your number.
• Enter the OTP and it's done.

You can easily reach out to our customer care team at 080-69544000 or mail us at shop@mehar.com.

Currently, we have not added any such feature.

Kindly, raise your return request within 7 days of receiving the shipment. You can either call us on our Support Number: 080-69544000 or email us at: shop@mehar.com along with your Order ID and reason for return.

Note for Return & Exchange:

• 1). It shall be noted that the items shall be returned in the same exact condition as they were upon receipt.
• 2). The articles should not have been damaged, soiled, washed, altered, or worn (other than to try the item on).
• 3). The items should have the original packaging and all labels or tags should be intact. Products without the original tags will not be accepted.
• 4). Kindly note that, return and exchange requests that are not raised within 7 days of receiving the order would not be accepted.

Mehar allows the exchange/return/refund of the product, if you are not satisfied with your purchase for any reason.

Kindly, raise your exchange request within 7 days of receiving the shipment. You can either call us on our Support Number: 080-69544000 or email us at: shop@mehar.com along with your Order ID and reason for exchange.

Mehar supports easy return and exchange. For details, please visit https://www.mehar.com/india/cancellation-return-policy.

In case of Cash on Delivery (COD) orders, the refund would be credited to the Mehar Cash Wallet. Please note that if you have chosen COD mode of payment on our website and paid through UPI to the courier man on delivery; the refund would still be credited to the Mehar Wallet.

Mehar offers FREE Express shipping worldwide.

We use Express Shipping services of the reputed courier companies to deliver your orders as soon as possible. Please note that the courier companies do not deliver to P.O. Box address, so we request you to provide full street address with pin code/zip code.

Our courier agents are DHL and Blue Dart.

Mehar allows the exchange/return/refund of the product, if you are not satisfied with your purchase for any reason.

It is our constant endeavor to deliver all our orders on time.

Domestic orders within India: We deliver orders within 3 to 5 business days.

International orders: Mehar ships orders across the world using Express Air Shipping mode with reputed delivery partners, such as FedEx and DHL. Your order may take up to 5 to 7 business days to reach you.

Please note that deliveries are made during normal working hours of courier companies and these vary from country to country.

In case, your order doesn’t reach you by the expected delivery date, please write to us shop@mehar.com or call us on 080-69544000. We will try our best to resolve your issues.

Yes, we support free shipping worldwide.

The in-transit risk is borne by Mehar. However, if the package is lost, stolen or damaged after being delivered or left at customer's address, Mehar will not be responsible or liable in any way.

As soon as your order is handed over to the courier company, we will send you an email regarding the shipment of your order. The email will contain the tracking number id and the details of the courier company along with the expected date of delivery. Tracking number for orders shipped might take 24 business hours to reflect on the courier company’s website.

In case, you have not received the product within 5 working days after receiving the tracking details from us, please do get in touch with us on 080-69544000 or email us at: shop@mehar.com.

We try our best to deliver our orders on time. However, if delays occur due to certain unforeseen circumstances, we will notify you by e-mail.

Please note that refund, returns, replacement, and exchange would not be entertained in case of such scenarios.

One order can be delivered to one address only. If you wish to send products to several addresses, please place separate orders for each address.

No, Mehar provides free worldwide shipping so you don't have to pay any such custom charges.

We accept the following modes of payment:

• COD
• Debit Card
• Credit Card
• Net Banking
• UPI

There is no such hidden cost on items sold by Mehar.

You can contact our customer care at 080-69544000. The team will help you.

Once your cancellation request is completed, your refund will be initiated within 14 working days.

If the payment is done by Credit Card/Debit Card/Net banking or UPI, the refund would be credited to the original mode of payment.

There are no such additional charges on any COD order. However, with prepaid order you can save more on most of the products.

Mehar offers free delivery worldwide so you don’t have to pay any delivery/courier charges.

You can contact the Mehar customer care team at 080-69544000 between 09:00 am to 09:00 pm. Please do not forget to add the prefix digits mentioned in the number,i.e., 080.

Mehar's head office is situated in Canada.